TERMS OF SERVICE
OVERVIEW
Welcome to Motherloft. Throughout the site, the terms "we", "us" and "our" refer to Motherloft. Motherloft operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Motherloft is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy. If you do not agree to these Terms of Service or our policies, you should not access or use our Services.
SECTION 1 – ACCESS AND ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site on devices you own, purchase, or manage.
To use the Services—including browsing our store or purchasing products—you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you submit is accurate, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the confidentiality and security of any account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person or entity.
SECTION 2 – PRODUCTS AND ACCURACY
We have made every effort to display as accurately as possible the colors, imagery, dimensions, and specifications of our products shown on the store. However, display calibrations and device settings vary; we cannot guarantee that your device’s screen will accurately depict true colors or materials.
All product descriptions, specifications, dimensions, and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to modify or discontinue any product at any time. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, household, geographic region, or jurisdiction on a case-by-case basis.
Safe Product Usage: All products and baby essentials sold on our store are intended for personal and household utility. Customers agree to inspect items upon receipt and use all items, fasteners, straps, accessories, and components strictly in accordance with accompanying safety guidelines and manufacturer recommendations. Items intended for infants or young children must always be used under active adult supervision.
SECTION 3 – ORDERS AND CANCELLATIONS
When you place an order on our store, you are making an offer to purchase. Motherloft reserves the right to accept, limit, or decline your order for any reason at our sole discretion. Your order is not formally accepted until payment is successfully processed and order confirmation is sent.
Please review your cart, shipping address, and selected variants carefully prior to checkout. Because orders are transmitted rapidly to our fulfillment queue, we cannot guarantee cancellations or modifications once an order is placed. In the event that we make a change to, hold, or cancel an order, we will attempt to notify you via the email address, billing address, or phone number provided at the time of checkout.
Purchases are subject to return or replacement solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized export.
SECTION 4 – PRICES AND BILLING
Prices, promotional offers, and product availability are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as displayed in your checkout summary and confirmation email. Unless explicitly stated otherwise, posted prices do not include applicable state or local sales taxes, customs fees, import duties, or shipping charges, which will be calculated and added during checkout.
You agree to provide current, complete, and accurate purchase, payment, and contact information for all transactions completed at our store. You represent and warrant that:
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The payment details you provide are valid and authorized;
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Charges incurred will be honored by your credit card issuer or payment gateway; and
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You will pay all posted charges, shipping fees, and applicable taxes.
SECTION 5 – SHIPPING AND RISK OF LOSS
All listed shipping transit times, dispatch windows, and delivery dates are estimates provided for convenience and are not guaranteed delivery dates. Motherloft is not liable for carrier transit delays, severe weather disruptions, address input errors, or regional postal sorting delays outside our direct control.
Title and risk of loss for all purchased merchandise transfer to you once we deliver the shipment to the third-party carrier. In the event of a verified carrier delivery confirmation to the address provided at checkout, carrier claim procedures apply.
SECTION 6 – INTELLECTUAL PROPERTY RIGHTS
The Services—including all trademarks, brand names, copy, logos, graphics, icons, images, layout designs, digital assets, and software—are owned by Motherloft, its affiliates, or licensors, and are protected under United States and international copyright, trademark, and proprietary laws.
These Terms permit you to access and use the website for non-commercial, personal shopping only. You must not reproduce, scrape, reverse-engineer, modify, publish, distribute, or exploit any digital assets, product copy, visual media, or branding elements from Motherloft without our express prior written consent.
SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY INTEGRATIONS
We may provide you with access to optional third-party tools, plugins, or software widgets (such as currency selectors, review apps, or shipment tracking portals) over which we neither monitor nor have operational control.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, endorsements, or conditions of any kind. Any use by you of optional tools offered through the website is entirely at your own risk and subject to the terms of the third-party providers.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Services may include materials from third parties or hyperlinks directing you away from our store. We are not responsible for examining or evaluating the content, accuracy, or security of external websites and assume no liability for third-party goods, actions, policies, or damages incurred in connection with third-party sites.
SECTION 9 – PLATFORM HOSTING (SHOPIFY)
Motherloft is hosted on the Shopify e-commerce platform, which provides us with the online infrastructure to present and sell our products to you. All commercial sales, warranty resolutions, customer support, and order fulfillments are handled directly by Motherloft.
By using the Services, you acknowledge that Shopify is not liable for transactions, claims, damages, or injuries arising directly out of your commercial purchase with Motherloft, and you release Shopify from any associated claims to the extent permitted by law.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding data collection, transmission, cookie usage, and customer rights.
SECTION 11 – USER SUBMISSIONS AND REVIEWS
If you send creative ideas, suggestions, product feedback, or customer reviews (collectively, "Feedback") to us online, by email, or via social channels, you grant Motherloft a royalty-free, perpetual, irrevocable, worldwide license to use, edit, publish, distribute, and display such feedback in any medium for marketing, educational, or operational purposes.
You warrant that your reviews and feedback:
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Do not violate third-party intellectual property or privacy rights;
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Do not contain defamatory, obscene, deceptive, or abusive material; and
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Reflect your genuine experience as a consumer.
SECTION 12 – CORRECTION OF ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, variant availability, promotions, or shipping fees. We reserve the right to correct any errors, update information, or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after order submission).
SECTION 13 – PROHIBITED CONDUCT
In using the Services, you agree not to:
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Use the website for any unlawful, fraudulent, or malicious purpose;
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Attempt to bypass or breach website authentication, encryption, or security protocols;
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Scrape, crawl, harvest, or extract data, product copy, or media using automated bots, crawlers, or AI extraction tools without authorization;
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Transmit viruses, trojans, or malicious code;
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Infringe upon or violate our intellectual property rights or the rights of others; or
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Interfere with the normal functioning of the checkout system or server operations.
Violation of any prohibited uses may result in the immediate termination of your access to our Services and appropriate legal remedies.
SECTION 14 – AUTOMATED AGENTS AND CRAWLERS
Any autonomous or semi-autonomous software, agentic tool, scraper, or bot accessing the Services must identify itself truthfully via its user-agent header (Agent/[Name]). Automated systems may not circumvent CAPTCHAs, simulate deceptive human interaction patterns, or overload checkout servers. We reserve the right to block, restrict, or ban any automated access that degrades site performance.
SECTION 15 – DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY MOTHERLOFT OR REQUIRED BY LAW, THE SERVICES AND ALL PRODUCTS SOLD THROUGH OUR STORE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT YOUR ACCESS TO THE SITE WILL BE UNINTERRUPTED, FULLY SECURE, OR ERROR-FREE.
SECTION 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTHERLOFT, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR SHOPIFY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED FROM MOTHERLOFT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY.
OUR TOTAL AGGREGATE LIABILITY ARISING FROM ANY CLAIM RELATED TO A PURCHASE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE APPLICABLE ORDER.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Motherloft, its affiliates, directors, officers, employees, and agents from and against any third-party claims, liabilities, damages, losses, or legal expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of our products, or your violation of any applicable law or third-party right.
SECTION 18 – SEVERABILITY AND ENTIRE AGREEMENT
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain fully valid and enforceable.
These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the complete agreement between you and Motherloft regarding your use of the Services, superseding all prior communications and agreements.
SECTION 19 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
SECTION 20 – MODIFICATIONS TO TERMS
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting revisions on this website. Your continued use of or access to the Services following any posted updates constitutes binding acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to our customer care team at:
support@motherloft.com